Privacy policy

Most recent review: 03 April 2024.

In the United Kingdom we are:

We are: Sazerac UK Limited (trading as Hi-Spirits), 60 Marina Place, Hampton Wick KT1 4BH, company registration number 4682459.

Email: hello@tequilarose.com

Personal information is information that can be used to identify a living person and includes your name, contact details and financial information. 

Please read this Privacy Policy carefully and in conjunction with the Terms of Use of the website https://tequilaroseuk.com/pages/terms-conditions. By using and accessing this website, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy and to the Terms of Use of the website. If you do not agree to this Privacy Policy, please do not supply any personal data through this website.

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

We currently collect and process personal information from visitors to our website:

When you visit our Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”.  The Personal Information we collect includes:

  • Name,
  • Date of birth,
  • email address,
  • information about the device(s) you use (web browser, IP address, time zone, products viewed, pages viewed and search terms used on our Site);
  • credit card details or PayPal account; and
  • delivery and shipping addresses

How we get the personal information:

The personal information we process is provided to us in a few different ways.

First, it can be provided directly by you for one of the following reasons:

  • To sign up to our distribution list to receive updates on our products and activities;
  • To participate in promotions we run; and
  • To purchase products and services from us.

Alternately we may obtain information about you from third parties acting on our behalf as data processors, including from service providers, such as companies who support our website and services such as Shopify.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

We use the information that you, or third parties, have given us in order to:

  • Keep you updated on our activities and products;
  • Administer promotions and award prize;
  • Accurately load up our Site to your device(s);
  • Provide good and services to you by processing payments for our goods or services, processing shipping information, providing you with invoices and updating you on delivery and orders.

In addition to the specific uses set out above, we may use information we collect about you to communicate with you, provide our services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend our rights, and the rights of our users or others.

How we disclose your personal information:

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include disclosing to third parties who perform services on our behalf (e.g., IT management, cloud storage, fulfilment and shipping of samples you have requested or prizes that you have won). 

Specifically, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen by opting in to receive communications from us.  You can decide you want us to stop sending you promotional information at any time by clicking on the link at the base of any of those communications or by emailing us at hello@tequilarose.com. Please allow [1 week] for such instructions to be processed.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

  • Your consent. You are able to remove your consent at any time. You can do this by contacting hello@tequilarose.com.
  • We have a contractual obligation.

How we store your personal information

Your information is securely stored by us and only accessed by people within the company who need to access the personal data. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We keep your personal data for the time periods as set out below:

Type of data

Retained for what purpose

Retained for how long

Name, email

Distribution List

2 years or when you unsubscribe, whichever is sooner.

Name, email, social media

Entering promotions

3 months after end of promotion.

Financial information (credit card or PayPal)

Completion of contract

7 years after contract concluded

Billing & Shipping Addresses

Completion of contract

7 years after contract concluded

 

Links to other websites:

Our website may contain links to other websites that we think you might be interested in.  Please note that if you follow one of these links, you will leave our website.  We do not have control over the content of third party websites and we are therefore not responsible for the protection of any personal data you might provide to such a third party website.  Any personal data you supply to a third party website would be subject to the terms and conditions of that third party website, and your personal data would be collected, stored and protected under the terms of that third party website.

Cookies:

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website.  Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information. 

Cookies set by the website owner are called "first party cookies".  Cookies set by parties other than the website owner are called "third party cookies".  Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like interactive content and analytics).  The parties that set these third party cookies can recognise your computer both when it visits the website in question and also when it visits certain other websites. 

Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as "essential" or "strictly necessary" cookies.

How can I control cookies?

You have the right to decide whether to accept or reject cookies.

You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our Website though your access to some functionality and areas of our Website may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser's help menu for more information.

Your data protection rights:

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us as follows:

By post: The Privacy Department, Tequila Rose, Sazerac UK Limited, 60 Marina Place, Hampton Wick KT1 4BH.

Or by email: hello@tequilarose.com

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

The ICO’s helpline number: 0303 123 1113

The ICO’s website: https://www.ico.org.uk